Visual Title that states: El Paso County Pubic Health Digital Accessibility with a stylized blue "H" that a part of the public health logo.

Our Digital Accessibility Statement

El Paso County Public Health (EPCPH) is committed to providing equitable access to those who visit our site.

Our ongoing accessibility efforts align with the Web Content Accessibility Guidelines (WCAG) version 2.1 published by the World Wide Web Consortium (W3C), Level AA criteria. These guidelines not only ensure technology accessibility for users with sensory, cognitive, and mobility disabilities but also enhance usability for all individuals, regardless of ability.

The W3C Web Accessibility Initiative (WAI) has developed the POUR principles for web accessibility, which provide guidelines for creating websites that are perceivable, operable, understandable, and robust.

  • Perceivable: This principle refers to making sure that web content can be perceived by all users. This includes providing text alternatives for non-text content, such as images and videos, and making sure that content is presented in a clear and easy-to-read format.
  • Operable: This principle is about ensuring that web content is operable by all users, regardless of their abilities. This includes providing keyboard accessibility, making sure that users can easily navigate through the site, and avoiding any content that could cause seizures or other physical reactions.
  • Understandable: This principle is about making sure that web content is understandable to all users. This includes using clear and simple language, organizing content in a logical and easy-to-understand way, and providing feedback to users when they complete actions on the site.
  • Robust: This principle is about making sure that web content is robust and can be interpreted by a wide variety of user agents, including assistive technologies. This includes using valid HTML and CSS, avoiding deprecated code, and making sure that all content is accessible via multiple platforms and devices.

EPCPH is actively involved in continuous endeavors to guarantee that its website and digital content are accessible to individuals with disabilities, adhering to the regulations set forth by the Colorado Office of Information Technology rulemaking.

Accommodations or modifications will be available for people unable to access complex content, or archive content that was created in another format and later digitized or classified as not in active use according to the State of Colorado’s definition of “Active Use” in 8 CCR 1501-11 Technology Accessibility Rules.

Learn more about Accessibility Principles here

View the WACG Guidelines here

Public Health Digital Accessibility Compliance Plan

Procedure to Request Reasonable Accommodations, Modifications, or to Report Inaccessible Information/Technology

To request reasonable accommodation or modifications or to report inaccessible information, please fill out the form, Request a Reasonable Accommodation, Modification, or Report Inaccessible Information.

Should the form not be preferred, please send the request to HealthInfo@elpasoco.com with the following information:

  • Subject Line: State whether you are reporting inaccessible information or requesting an accommodation or modification.
  • First and Last name of the person making the request or report.
  • Email address
  • Phone number
  • Date of the issue you are experiencing
  • Which page, document, or application you are having issues with or are requesting reasonable accommodations or modifications?
  • Describe the barrier in detail: Note, to help assist with your request/report, please add details about your devices and any assistive technology you may be using. DO NOT enter personal information such as account numbers, passwords, or payment information.

Timeline to Request Reasonable Accommodation, Modification, or to Report Inaccessible Information/Technology

Within 15 calendar days after submission of the request or reported issue, the EPCPH Office of Communication will contact the requestor to discuss the submitted information and potentially set a meeting to go over possible resolutions. Within 30 calendar days of the meeting, the Office of Communication will respond in writing, and where appropriate, in a format accessible to the person submitting the request or reported issue. The response will explain the position of EPCPH and the resolution.

Our Mission, Vision and Values

Vision

For all El Paso County residents to live in thriving communities where every person has the opportunity to achieve optimal health.

Mission

To promote and protect public health and environmental quality across El Paso County through people, prevention and partnerships.

Values

Accountability

We accept our individual and team responsibilities and meet our commitments. We are good stewards of county resources.

Collaboration

We cultivate strategic partnerships to expand access to needed services, reduce disparities and barriers to care, and improve the overall health and wellbeing of our communities.

Innovation

We strive to find new processes or programs that provide value to our partners. We pursue innovative ideas that improve system efficiencies or demonstrably improve health outcomes in our community.

Integrity

We approach our work and communicate with our partners in an honest, consistent and reliable manner.

Respect

We treat all partners, especially those to whom we provide direct services, as valuable and important. We listen and respond to issues appropriately and professionally. We recognize the importance of diversity.

Transparency

We exercise clear, open and honest communication.